Legal

Refund and Cancellation Policy

Last updated: 14 October 2026

This is a placeholder draft. Confirm the actual refund rules with your payment configuration and obtain appropriate legal review before accepting payments.

Subscription cancellation

Explain how customers can cancel, when cancellation takes effect, and whether access continues until the end of the current billing period. These details must match the subscription system.

Refund requests

Publish clear eligibility rules, applicable time limits, excluded cases, and the process for submitting a request. Do not promise refunds or timelines that your business cannot honour.

Contact

For billing questions, contact [email protected]. Add verified processing timelines and any statutory disclosures before launch.